Terms of Service

Effective Date: September 20, 2026

Welcome to Curvasia.

These Terms of Service (“Terms”) govern your access to and use of the Curvasia website, app, business profiles, listings, community features, and related services (collectively, the “Platform”).

By creating an account or using Curvasia, you agree to these Terms. If you do not agree, do not use the Platform.

1. About Curvasia

Curvasia is a free social-business platform built for Malaysian local businesses to showcase their products and services and connect directly with customers.

Curvasia provides a place for businesses to create profiles, publish information and listings, and be discovered by customers. Curvasia is not the seller, buyer, supplier, delivery provider, payment provider, agent, or representative of any user.

2. Direct Transactions Between Businesses and Customers

Curvasia is a platform for discovery and connection only.

All orders, payments, delivery arrangements, fulfilment, returns, refunds, warranties, customer service, and other transaction arrangements are handled directly between the customer and the business. Curvasia does not process, receive, hold, transfer, or settle payments for transactions between users.

A business’s presence on Curvasia does not mean Curvasia endorses, verifies, guarantees, or has a partnership with that business. Likewise, Curvasia does not guarantee the quality, safety, legality, availability, pricing, delivery, or performance of products or services offered by businesses on the Platform.

Users are responsible for using good judgment and conducting their own checks before entering into a transaction or other arrangement with another user.

3. Eligibility

You may use Curvasia only if:

You are at least 18 years old, or otherwise have the legal capacity to enter into these Terms.
You provide accurate and complete information.
You use the Platform in compliance with applicable laws and regulations.

If you create or manage a business profile on behalf of a business, you confirm that you are authorised to do so.

4. Accounts

You are responsible for keeping your account details accurate and your login credentials secure. You are also responsible for activity carried out through your account.

You must not:

Impersonate another person or business.
Create false, misleading, or duplicate accounts.
Use another person’s account without permission.
Share your account in a way that compromises its security.
Attempt to bypass security measures or account restrictions.

Please contact us promptly if you believe your account has been accessed without your permission.

5. Business Profiles and Listings

Businesses may use Curvasia to create a profile and showcase their products or services.

If you publish a business profile, listing, or other business information, you are responsible for ensuring that it is accurate, current, lawful, and not misleading. You are also responsible for:

Your business identity, contact details, licences, registrations, and approvals.
Product or service descriptions, pricing, availability, and promotional claims.
Payment, delivery, collection, fulfilment, returns, refunds, warranties, and customer support.
Taxes, consumer-protection obligations, and other legal requirements that apply to your business.
Handling customer information lawfully and securely.
Ensuring that your products and services are safe and lawful to offer.

Where applicable, businesses must clearly provide customers with the information required by law, including relevant business contact details, pricing, terms, delivery arrangements, return or refund policies, and other required disclosures.

6. Customer Responsibilities

Customers are responsible for communicating directly with businesses before making a purchase or booking a service.

Before proceeding, customers should review the business’s information, product or service details, pricing, payment method, delivery terms, return or refund policy, and any other relevant conditions.

Any agreement or transaction is made directly between the customer and the business. Curvasia is not a party to that agreement and does not resolve transaction disputes on either party’s behalf.

7. User Content

You retain ownership of the content you publish on Curvasia, including business information, listings, images, videos, reviews, comments, and other materials (“User Content”).

By publishing User Content, you grant Curvasia a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, distribute, and promote that content as reasonably necessary to operate, improve, and promote the Platform.

You confirm that you have the necessary rights to publish your User Content and that it does not violate another person’s rights, including intellectual-property, privacy, or publicity rights.

We may remove, restrict, or disable User Content if we reasonably believe it violates these Terms, applicable law, or the rights or safety of others.

8. Reviews and Community Content

Reviews and comments must be based on genuine experiences and expressed honestly.

You must not:

Publish knowingly false, misleading, defamatory, or abusive content.
Create fake reviews or manipulate ratings.
Offer or accept payment, incentives, or other benefits in exchange for misleading reviews.
Threaten, harass, or intimidate another user over a review or dispute.

Businesses may respond to reviews respectfully. Curvasia may remove content that breaches these Terms or applicable law.

9. Prohibited Activities

You must not use Curvasia to:

Offer, promote, or facilitate illegal products, services, or activities.
Commit fraud, scams, deception, or identity theft.
Sell counterfeit, stolen, unsafe, prohibited, or unlawfully regulated goods or services.
Mislead users about a business, product, service, price, availability, or promotion.
Harass, threaten, discriminate against, or harm others.
Post hate speech, sexually explicit content, violent or graphic content, or content encouraging self-harm or violence.
Send spam or unsolicited commercial messages.
Upload malware, viruses, or malicious code.
Scrape, collect, sell, or misuse Platform or user data without permission.
Interfere with the Platform’s security, operation, or availability.
Infringe another person’s intellectual-property, privacy, or other legal rights.

10. Fees and Promotions

Creating a standard business page on Curvasia is free. Curvasia does not charge a commission on sales or transactions arranged directly between businesses and customers.

Curvasia may introduce optional paid features, such as enhanced visibility, featured placements, advertising, or other business tools. If we do, the applicable price and terms will be presented before you choose to use the paid feature.

Any payment, delivery, advertising, or other fees charged by third parties are separate from Curvasia and remain your responsibility.

11. Giveaways and Contests

Curvasia may organise giveaways or contests itself or together with a sponsor. Each promotion is subject to these Terms and any specific rules published with that promotion (“Contest Rules”). If the Contest Rules conflict with these Terms, the Contest Rules apply to that promotion only.

The Contest Rules will state the important details, such as who may enter, how and when to enter, any entry limits, the closing date, the prize, how winners will be selected, and how and when winners will be notified and must claim their prize. You are responsible for reading and following those rules.

Entries must be complete, submitted on time, and comply with the Contest Rules. We may disqualify entries that are fraudulent, automated, plagiarised, unlawful, or otherwise breach the rules. Where a contest is judged on skill or creativity, entries will be assessed using the criteria stated in the Contest Rules.

We or the relevant sponsor may ask a potential winner to verify their eligibility and provide information reasonably needed to contact them or deliver the prize. If a winner cannot be contacted, does not respond by the stated deadline, or is ineligible, the prize may be forfeited and another winner selected if the Contest Rules allow.

Prizes are as described in the Contest Rules. Any restrictions, delivery arrangements, costs, or conditions must be stated there. Unless the Contest Rules say otherwise, a prize cannot be exchanged for cash or transferred to another person.

The Contest Rules will identify the party responsible for supplying and delivering the prize. Where a sponsor provides or fulfils the prize, the sponsor is responsible for that fulfilment unless the Contest Rules state otherwise. Curvasia is not responsible for a sponsor’s acts or omissions, except where applicable law does not permit that responsibility to be excluded.

We may reject entries or suspend, change, or cancel a promotion where reasonably necessary because of fraud, misuse, technical problems, or circumstances beyond our control, subject to applicable law. Any material change will be communicated through the promotion where reasonably practicable.

A promotion hosted on Curvasia is not sponsored, endorsed, administered by, or associated with TikTok or any other social-media platform unless the Contest Rules expressly say otherwise.

12. Third-Party Services and Links

Curvasia may contain links or references to third-party websites, social-media platforms, payment providers, delivery providers, or other services.

These services are operated independently from Curvasia. We are not responsible for their content, availability, security, privacy practices, products, services, or terms. Your use of third-party services is governed by their own terms and policies.

13. Intellectual Property

Curvasia and its licensors own or have the right to use the Platform’s name, logo, branding, design, software, graphics, and other proprietary materials.

You may use Curvasia through the Platform for personal or legitimate business purposes. You must not copy, modify, distribute, sell, or commercially exploit Curvasia’s proprietary materials without our prior written permission, except where permitted by law.

14. Privacy

Your use of Curvasia is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Businesses are independently responsible for complying with applicable privacy and data-protection obligations when they collect, receive, use, or store customer information.

15. Platform Availability

We aim to keep Curvasia available and reliable, but we do not guarantee that the Platform will always be uninterrupted, error-free, secure, or available at all times.

We may modify, suspend, restrict, or discontinue any part of the Platform for maintenance, security, legal, operational, or business reasons.

16. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, Curvasia provides the Platform on an “as is” and “as available” basis.

Curvasia is not responsible for transactions or disputes between users, including any loss arising from a product, service, payment, delivery, return, refund, warranty, booking, communication, or arrangement made directly between a customer and a business.

To the fullest extent permitted by law, Curvasia and its operators will not be liable for indirect, incidental, special, consequential, or punitive losses, including loss of profits, revenue, data, business opportunities, or goodwill arising from your use of, or inability to use, the Platform.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Suspension and Termination

We may suspend, restrict, remove content from, or terminate an account if we reasonably believe that the user has violated these Terms, applicable law, or the rights or safety of others.

You may stop using Curvasia at any time. Where available, you may request account deletion in accordance with our Privacy Policy.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the Effective Date and provide additional notice where appropriate.

Your continued use of Curvasia after the updated Terms take effect means that you accept the revised Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms are governed by the laws of Malaysia.

Nothing in these Terms limits any consumer or other legal rights that cannot be excluded under applicable law.

20. Contact Us

If you have questions about these Terms, please contact us:

Curvasia
Email: hello@curvasia.com
Website: https://curvasia.com