Privacy Policy
Effective Date: September 20, 2026
Privacy at a Glance
Curvasia is a free social-business platform that helps Malaysian local businesses showcase their products and services and connect directly with customers.
We collect the information needed to operate Curvasia, manage accounts, display business pages and listings, keep the Platform secure, and improve our services.
We do not sell personal information. We do not process payments, arrange delivery, or manage transactions between customers and businesses.
1. Introduction
This Privacy Policy explains how Curvasia (“Curvasia”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares personal information when you use our website, app, business profiles, listings, and related services (collectively, the “Platform”).
By using Curvasia, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use Curvasia.
Information you provide
When you create an account, contact us, or use Platform features, you may provide information such as:
- Name
- Email address
- Username
- Phone number
- Profile photo
- Location
- Information you include in messages or enquiries to us
Business profile information
If you create or manage a business page, we may collect and display information such as:
- Business name
- Business category and description
- Business location
- Contact details
- Website and social-media links
- Products and services
- Business hours
- Photos, logos, offers, updates, and other content you choose to publish
Business profile information is intended to be public so that customers can discover and contact the business.
Content you publish
We collect content that you choose to publish on Curvasia, including business listings, images, videos, comments, reviews, and other information you submit through the Platform.
Please do not publish sensitive personal information, financial details, passwords, identity documents, or other confidential information.
Technical and usage information
When you use Curvasia, we may automatically collect limited technical and usage information, including:
- IP address
- Browser type and device information
- Operating system and language settings
- Pages and features accessed
- Referring website or link
- Date, time, and general interaction information
- Technical logs used for security and troubleshooting
3. How We Use Information
We may use personal information to:
- Create and manage accounts.
- Operate and maintain the Platform.
- Display business profiles and public content.
- Respond to enquiries and provide support.
- Keep the Platform secure and prevent spam, fraud, abuse, or other harmful activity.
- Understand how the Platform is used and improve its features.
- Send important account, security, service, or policy notices.
- Send marketing communications where permitted by law and in accordance with your preferences.
- Comply with legal obligations, enforce our Terms of Service, and protect our rights, users, and the Platform.
4. Direct Contact Between Customers and Businesses
Curvasia helps customers discover businesses and connect with them directly.
When you choose to contact a business through a phone number, WhatsApp link, website, social-media account, email address, or other contact method displayed on Curvasia, your communication takes place directly with that business or through the relevant third-party service.
Curvasia does not control how a business handles information you provide directly to it. Before sharing personal information, placing an order, making a payment, or arranging delivery with a business, you should review that business’s own privacy practices and terms.
Curvasia does not process or hold payments, arrange delivery, fulfil orders, or manage transactions between customers and businesses.
5. Public Information
Information you choose to publish publicly on Curvasia may be visible to other users and may be indexed by search engines or shared by others.
Public information may include:
- Your username and public profile information
- Business details and contact information
- Products, services, offers, images, and videos
- Public comments and reviews
Please consider carefully what you make public. We cannot control how third parties use information that you have made publicly available.
6. Cookies and Similar Technologies
Curvasia may use cookies, local storage, and similar technologies to:
- Keep you signed in.
- Remember settings and preferences.
- Maintain Platform functionality.
- Understand Platform performance and usage.
- Protect against fraud, spam, and security threats.
- Measure the performance of our marketing, where applicable.
You may be able to control certain cookies through your browser settings. Disabling cookies may affect some Platform features.
7. How We Share Information
We do not sell personal information.
We may share personal information only where reasonably necessary, including with:
Service providers
We may use trusted service providers to help operate Curvasia, such as hosting, cloud infrastructure, authentication, email, analytics, security, customer-support, and technical service providers.
These providers may process information only as needed to provide services to Curvasia and subject to appropriate safeguards.
Legal and safety reasons
We may disclose information where required or permitted by law, or where reasonably necessary to:
- Respond to lawful requests or legal processes.
- Protect the rights, safety, and security of Curvasia, our users, or others.
- Investigate fraud, abuse, security incidents, or violations of our Terms of Service.
Business changes
If Curvasia is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.
With your consent
We may share information where you have given permission or requested us to do so.
8. International Data Processing
Curvasia is operated from Malaysia. Some of our service providers may store or process information outside Malaysia.
Where personal information is transferred outside Malaysia, we will take steps required by applicable law to ensure that the information remains appropriately protected.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide and improve Curvasia.
- Maintain accounts and business profiles.
- Meet legal, regulatory, security, and record-keeping requirements.
- Resolve disputes and enforce our agreements.
- Prevent fraud, spam, and abuse.
When information is no longer needed, we will delete, anonymise, or securely dispose of it, subject to legal requirements and backup-retention processes.
10. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no online service or method of transmission is completely secure. You are responsible for keeping your account credentials confidential and for protecting your devices.
11. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate, incomplete, or outdated information.
- Update certain account or business-profile information.
- Withdraw consent where our processing is based on consent.
- Opt out of direct marketing communications.
- Request deletion of your account or personal information, subject to legal and operational requirements.
- Exercise other rights available under applicable data-protection law.
To make a request, contact us at hello@curvasia.com. We may need to verify your identity before responding.
12. Children’s Privacy
Curvasia is intended primarily for adults and businesses. We do not knowingly collect personal information from children in a manner that violates applicable law.
If you believe that a child has provided us with personal information without appropriate permission, please contact us so that we can review the matter.
13. Third-Party Services
Curvasia may contain links to third-party websites, social-media platforms, messaging services, or other services.
These third parties operate independently. We are not responsible for their privacy practices, security, content, products, services, or terms. Please review their policies before using their services or providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy as Curvasia develops or as our data practices change.
When we make material changes, we will update the Effective Date and provide additional notice where appropriate. The latest version will always be available on this page.
15. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:
Curvasia
Email: hello@curvasia.com
Website: https://curvasia.com